Frequently Asked Questions

Find answers to common questions about Zhi Qilin, our technology, and how our products like AI Family Creative can help your family create meaningful moments together.

General

What is Zhi Qilin?

Zhi Qilin is a technology company dedicated to creating AI-powered services that bring families closer. We believe in building technology that enhances human connection with wisdom and compassion.

What is AI Family Creative?

AI Family Creative is the first product from Zhi Qilin. It is our flagship AI-powered platform designed to help parents and families create meaningful and personalized activities together, based on your unique preferences and the materials you have on hand.

How does the AI activity generation work in AI Family Creative?

Our AI analyzes the preferences you provide, such as your children's ages and interests. Our system then uses this information to personalize its creative suggestions for your family. The more you interact with the service, the better our system becomes at recommending activities you'll love.

Is the platform safe for children?

Absolutely. At Zhi Qilin, we prioritize child safety above all else. Our services are designed as tools for parents, and all interactions are managed through the parent's account. All AI-generated content is rigorously filtered for age-appropriateness, and as stated in our Privacy Policy, we do not knowingly collect personal information directly from children.

Technical Support

How quickly do you respond to inquiries?

We typically respond to general inquiries within 1-2 business days. Technical support requests are prioritized and usually receive a response within 24 business hours.

What devices are supported?

AI Family Creative works on modern iOS and Android mobile devices, tablets, and web browsers.

Do I need an internet connection?

Yes, an internet connection is required for our AI to generate new activities and to sync your data across your devices. However, once activities are generated, you can access their details offline.

Product & Features

What makes AI Family Creative different from other parenting apps?

Unlike generic activity lists, our AI creates truly personalized experiences. It acts as a creative partner that understands your family's unique situation, helping you turn everyday moments and materials into special memories.

Can I customize the activities?

Yes! Our AI is designed to consider your child's age, stated interests, and any other preferences you specify to create suitable suggestions. Your feedback helps the system better understand what your family enjoys most.

Is there a limit to how many activities I can generate?

During our early access program, there are no limits on activity generation. We want families to freely explore and discover what works best for them.

Privacy & Security

How does Zhi Qilin protect my family's privacy?

Protecting your privacy is fundamental to our mission at Zhi Qilin. We use end-to-end encryption, and as detailed in our Privacy Policy, we do not sell your personal information or use your family's content to train our AI models. We only share information with essential third-party service providers who are contractually bound to help us operate our service securely.

What data do you collect from children?

We do not knowingly collect any personal data directly from children under 13. All information, such as a child's age or interests, is provided by the parent through the parent's account to help personalize the service.

Can I delete my data at any time?

Yes, you have full control. You can delete your account and all associated data at any time through your account settings or by contacting our support team.

Early Access & Launch

When will AI Family Creative be available?

We're currently in our early access program. Join our waitlist on our website to be among the first to receive an invitation and updates on our official launch.

Will early access users get any special benefits?

Yes! Early access users are our founding community members. You will receive exclusive features, priority support, and special launch pricing. Your feedback is invaluable in shaping the final product.

Still have questions?

Can't find what you're looking for? We're here to help!

Contact Us